Terms and Conditions main55 – Platform Usage Guidelines

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and main55 ("Platform", "We", "Us"). This document governs all aspects of your use of the main55 platform, including the website, mobile app, games, promotions, and all related services we offer to users.

By accessing, registering, logging in, or using any part of the main55 platform, you expressly and implicitly acknowledge that you have read, understood, and agreed to be bound by all terms stated herein, including Privacy Policy and Responsible Gaming Policy ours, which forms part of this agreement.

These Terms take effect from the date you first use the platform and will continue to apply for as long as your account is active. main55 reserves the right to update or modify these Terms at any time at our sole discretion.

2 User Eligibility

To register and use main55's services, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years of age at the date of registration. main55 strictly prohibits individuals under the legal age from using this platform in any capacity.
• Be a legally competent individual with full legal capacity to enter into binding agreements under the laws applicable in your jurisdiction.
• Not be located in any jurisdiction where the use of online gambling platforms is fully prohibited under applicable local law.
• Never have had your account closed or been permanently banned from using the main55 platform or any related platform.
• Not be acting on behalf of any third party, agent, or organisation in opening or using your main55 account.

3 Registration & Account Management

Each player is only permitted to hold one account on the main55 platform. Multiple account registrations by the same individual — whether using a different name, email address, phone number, or financial information — are strictly prohibited and constitute a serious violation of these Terms.

During registration, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as per valid identification document
• Accurate date of birth
• An active and reachable email address
• Valid mobile phone number
• Current residential address information

You are solely responsible for keeping your password confidential your account. main55 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorisation, please contact our customer support team immediately via Live Chat.

4 Deposits, Withdrawals & Financial Transactions

All financial transactions on the main55 platform — including deposits and withdrawals — must be conducted using legitimate payment methods under the same name as the registered main55 account. main55 does not accept third-party payments under any circumstances.

Supported payment methods including DuitNow, FPX, internet banking transfer, Touch 'n Go eWallet, Boost, and GrabPay. All payment methods are processed securely using 256-bit SSL encryption.

• Deposit: Processed instantly upon confirmation from the payment provider. main55 is not responsible for any delays caused by banks or e-wallet providers.
• Withdrawal: Processed within 1–3 hours for regular members and on an express-priority basis for VIP members. First-time withdrawals or those exceeding certain limits may require additional KYC verification.
• Transaction limits: Minimum and maximum limits for deposits and withdrawals are set according to account tier and chosen payment method. Current limit information is available on the Deposit.

Main55 reserves the right to hold or delay withdrawals for security review, legal compliance, or identity verification purposes. In such cases, our team will contact you via your registered email for further information.

5 Bonuses, Promotions & Wagering Requirements

Main55 offers a variety of bonuses and promotions for both new and existing players from time to time. All bonuses are subject to wagering requirements and time limits as specified in their respective promotion terms.

• Welcome bonus available exclusively to players registering for the first time and making their first deposit. Each player is eligible to receive the welcome bonus only once.
• Wagering requirements specifying the amount that must be wagered before bonus funds can be converted into withdrawable cash. Wagering ratios vary by bonus type.
• Eligible games to meet bonus wagering requirements may vary by promotion. Some games may not count, or may only partially count, toward wagering requirements.
• Bonus validity period set from the date the bonus is credited to the account. Unused bonuses or unfulfilled wagering requirements within the validity period will expire automatically.
• Main55 reserves the right to cancel any bonus or promotional benefit if abuse, coordination across multiple accounts, or exploitation of the bonus system is proven.

6 Rules & Game Fairness

All games offered on the main55 platform — including slots, live casino, fish shooting, and table games — use a Random Number Generator (RNG) that has been tested and certified by internationally accredited independent audit bodies. This ensures every game outcome is random, fair, and free from any manipulation.

• The outcome of completed games is final and cannot be disputed unless a clearly demonstrable technical error has occurred.
• In the event of a technical disruption or loss of connection during an active game session, main55 will endeavour to restore the session to its original state. Where restoration is not possible, affected wagers may be refunded in accordance with our policy.
• Any attempt to exploit system vulnerabilities, use automated software (bots), unauthorised card counting, or any other prohibited method to gain an unfair advantage is strictly forbidden and will result in permanent account closure.
• Game-specific rules are available within each game's interface and should be read before playing.

7 Accepted User Conduct

All main55 players are expected to interact on the platform in a civilised, responsible manner that does not negatively impact other players' experience. The following conduct is strictly prohibited on the main55 platform:

• Using abusive, offensive, threatening, or discriminatory language toward other players or our customer support staff
• Sharing or distributing another player's personal information without their consent
• Using unauthorised third-party software to modify or automate gameplay
• Engaging in any form of fraud, money laundering, or other illegal activities through the main55 platform
• Making false claims or accusations against the platform, staff, or other players
• Publishing or sharing content that infringes the copyright, trademark, or intellectual property rights of any party

Main55 reserves the right to take immediate action against any account found to be in violation of these conduct guidelines, including temporary suspension or permanent account closure depending on the severity of the violation.

8 Copyright & Intellectual Property

All content on the main55 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of main55 or the relevant content provider and is protected by applicable copyright and intellectual property laws.

You are not permitted to copy, distribute, modify, republish, upload, display, or exploit any content on the main55 platform for commercial purposes without obtaining prior written consent from main55 management. Non-commercial personal use is permitted subject to reasonable restrictions.

9 Liability Limits

Main55 shall not be liable for any loss or damage — whether direct, indirect, consequential, special, or punitive — arising from the use of or inability to use our platform, including:

• Loss of profits, revenue, data, or business opportunities
• Damages caused by service interruptions, system maintenance, or technical failures beyond our control
• Any action or omission by third-party service providers, including payment processors and game software providers
• Unauthorised access to your account resulting from your own negligence in protecting your login credentials

Main55's maximum aggregate liability to any player under any circumstance shall not exceed the total amount deposited by that player into their account in the thirty (30) days preceding the relevant claim.

10 Account Closure & Suspension

You may close your main55 account at any time by contacting our customer support team via Live Chat. main55 also reserves the right to suspend, restrict, or close any account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions
• Evidence or suspicion of fraud, money laundering, or illegal activity
• Failure to provide requested identity verification documents within the stipulated timeframe
• Use of multiple accounts or false identities during registration
• Requests from competent regulatory authorities or law enforcement agencies

When an account is closed for legitimate reasons, any remaining cash balance in the account (excluding bonus funds) will be returned to the player via the original payment method within a reasonable timeframe, subject to required compliance reviews.

11 Changes to These Terms

Main55 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to players via registered email or in-platform notification at least seven (7) days before the changes take effect.

Your continued use of the main55 platform after updated terms take effect constitutes your acceptance of those changes. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable version of the Terms.

12 Contact Us

If you have any questions, confusion, or concerns regarding these Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week within the main55 platform
• Email: [email protected] (response within 24 hours on business days)
• FAQ Section: Visit the FAQ our FAQ for answers to the most frequently asked questions by players

We also encourage you to read Privacy Policy and Responsible Gaming Policy ours to fully understand main55's commitment to data protection and player well-being.